LEGAL

PRIVACY POLICY

Sulis Minerva™ Privacy Policy

This Privacy Policy explains how Sulis Minerva™ collects, uses, stores, and protects your personal data when you use our website.

What data do we collect?

Sulis Minerva™ may collect your name, email address, telephone number, postal address where applicable, and any other information you voluntarily provide when contacting us or using our services.

How do we collect your data?

You provide most information directly when you register, purchase or enquire, complete a form or survey, contact us, or browse using cookies. We may also receive information from Facebook, Instagram, WhatsApp, and X.

How will we use your data?

We use personal data to process orders, provide services, manage accounts, respond to enquiries, improve the website, send consented marketing, comply with legal obligations, and prevent fraud. We never sell personal information.

How do we store your data?

Personal data is stored using secure UK-based or GDPR-compliant hosting. We retain it only as long as necessary; financial records may be kept for up to seven years. Data no longer required is securely deleted or anonymised.

Marketing

You may receive information about our products and services where you have consented. You can unsubscribe through an email link or contact us directly at any time.

Your data protection rights

Under UK GDPR you may request access, rectification, erasure, restriction, objection, and data portability. We respond to valid requests within one month.

Cookies

We use essential, functionality, analytics, and advertising cookies to operate the website, remember preferences, understand usage, and improve relevant communications. Cookies can be controlled through your browser settings.

External websites and complaints

This policy applies only to Sulis Minerva™. For concerns about our handling of personal data, you may contact the Information Commissioner's Office at ico.org.uk.

Changes to this Privacy Policy

Last updated: 21 July 2026.

How to contact us

Sulis Minerva™
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Address: [Insert Business Address]